SimPhonics, Inc. makes every effort to provide you with
the highest quality products available. If you encounter a problem and
need to return your equipment, you will need to obtain an RMA number.
This is done by completing an RMA form. Before filling out an RMA form you should have the following information
Serial number of part in question
Part number of part in question
The name of a contact at your company
A description of the problem with the
Date of delivery
Limit to Restocking
Items can only be returned for restocking
within 90 days of the ship date.
Limited Warranty on Repaired Items
There is a limited warranty on
"repaired" items of 90 days from the Date of Repair (DOR).
DOR is the date on the Test Report or Shipment documents from
SimPhonics or SimPhonics' vendor.